Refund policy
Return & Refund Policy – Bharti Enterprises
At Bharti Enterprises, customer satisfaction is our priority. We ensure all products go through strict quality checks before dispatch. However, if you are not satisfied with your purchase, we are here to help.
🔹 Order Cancellation
- Orders can be cancelled within 24 hours of placing the order.
- Once the order is dispatched, cancellation requests will not be accepted.
🔹 Return Policy
We accept returns only under the following conditions:
- Wrong product received
- Defective / damaged product received
- Size issue (exchange applicable if product is unused & tags intact)
📌 Return request must be raised within 3–5 days of delivery.
Eligibility for return:
- Product must be unused, unworn, unwashed
- All tags, original packaging, and invoice must be intact
🔹 Refund Policy
Once the returned product is received and quality-checked, your refund will be processed.
📌 Refund Processing Time: 6–8 working days
Refund will be credited to the original mode of payment / bank account.
⚠️ Shipping charges (if any) are non-refundable.
🔹 Exchange Policy
We offer size exchange on eligible products.
Exchange request must be raised within 3–5 days of delivery and subject to stock availability.
🔹 Non-Returnable / Non-Exchangeable Products
- Clearance / sale items
- Used or damaged items
- Products without original tags and packaging
🔹 Customer Support
For any return, exchange, cancellation or refund request, contact us:
📞 Phone: 8302236169
📧 Email: goldengirlsfashions2003@gmail.com
Support Timings: Monday to Saturday – 10:30 AM to 7:30 PM